1. Agreement
By accessing or using ORQYNE you (“Customer”) agree to these Terms of Service (“Terms”). If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.
2. The service
ORQYNE is a hosted, multi-tenant AI Project Management as a Service (“PMaaS”)platform operated by Orgainse Pvt. Ltd. The service includes the web application, APIs, AI agents, integrations, and any associated documentation.
3. Subscription & fees
- Plans are billed monthly or annually in advance, per the active subscription tier
- Mid-cycle upgrades are pro-rated; downgrades take effect at the next billing cycle
- Late payments accrue 1.5% per month or the maximum permitted by law, whichever is lower
- All fees are exclusive of taxes (GST, sales tax, VAT) which Customer is responsible for
4. Acceptable use
Customer shall not: (i) reverse engineer the service; (ii) resell or sublicense without written consent; (iii) upload malware, illegal content, or content that infringes third-party rights; (iv) use the service to send unsolicited bulk email; (v) attempt to circumvent rate limits, quotas, or security controls.
5. Customer data
Customer retains all rights, title and interest to Customer Data. Orgainse acquires a limited, non-exclusive licence to host, process, and display Customer Data solely to provide the service. Data processing is governed by the Data Processing Addendum (“DPA”).
6. Intellectual property
Orgainse retains all rights to the platform, source code, AI agents, and any aggregated, anonymised usage statistics. Feedback you provide is licensed back to Orgainse on a perpetual, royalty-free basis to improve the service.
7. Warranties & disclaimers
Orgainse warrants the service will materially conform to its documentation. EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8. Limitation of liability
EXCEPT FOR BREACHES OF CONFIDENTIALITY, INDEMNIFICATION OBLIGATIONS, OR FEES OWED, NEITHER PARTY SHALL BE LIABLE FOR INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES. AGGREGATE LIABILITY IS CAPPED AT FEES PAID IN THE 12 MONTHS PRECEDING THE CLAIM.
9. Term & termination
Either party may terminate for material breach uncured for 30 days after written notice. Orgainse may suspend the service immediately for non-payment > 15 days or breach of Section 4 (Acceptable Use). Upon termination, Customer Data is exported on request and deleted within 30 days.
Governing law
This document is governed by the laws of India for engagements originating from the Corporate Office in Bengaluru, and by the laws of the State of Texas, USA for engagements originating from the Headquarters in Austin. Forum selection follows the engagement origin.
Contact for legal matters
For any legal notice, data-subject request, or compliance enquiry related to this document, contact support@orgainse.com with the relevant subject line (“Privacy”, “DPA Request”, “SLA Claim”, “Cookie Preferences”, etc.).